As of 8/16/2024, Reserve with Google is being discontinued. The new booking option that Google is offering is now Appointment Redirect
Here are a few things to check before your clients can successfully book through Google:
This new Google booking option is only able to be integrated with our New Online Booking (Beta) scheduling option. Appointment Redirect is not compatible with classic Online Client Scheduling.
Make sure your business address in your Rosy Salon Software Business Settings matches the business address in your Google Business Page EXACTLY
While in your Rosy Salon Software Business Settings, please be sure to check your Timezone is correct
(An incorrect Timezone will cause your appointment times to show incorrectly on Google!)
Toggle "Reserve with Google" to YES in your Rosy Salon Software Business Settings
(Manage > Basic Settings > Business Settings > Settings)
Make sure you own your Business on Google
(This is a step that Google takes in order for the Owner to verify the Business is theirs.)
To do this: Search your Business through the Google search engine. You will see your business information appear with “Own this business?” if it has not yet been verified. Click on the link to get started.
Next, check the “I am authorized to manage this business and I agree to the terms of service” box, then click Continue
→ You will want to follow the verification process after this. Once you are done you will receive a code in the mail. This code will then be added back to the Google verification process to complete it.
If you are having any issues with this process, you will need to reach out to Google!
The following information is collected during a Google booking:
First Name, Last Name, Email Address, Phone Number
Please note, Google does not require a credit card for online scheduling
Turning Off Google Scheduling
All you need to do to turn off Google's scheduling option is set it back to NO in your Business Settings
Remember, any changes made in Rosy Salon Software will take about 24 hours to sync with Google!