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      1. Rosy Help Center (877) 346-7679
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      3. Client Profiles

      Client NSF Check

      When a check is returned for insufficient funds, you may want prevent your desk staff from accepting checks from this client in the future.


      Proceed to:      Manage > Clients

       
      1.    Search & select the client's name

      2.    Under Personal Checks on the left, change Accept Checks to "NO"
       
      3.    Enter the date of their last bad check and the amount
       Personal Checks
       
      4.    Click Save Profile once done
       
      This will eliminate the Check field from the Collect Payment screen when checking this individual client out in the future.

      Once the matter is settled, (and you would like to accept checks again from this client), go back into the client's       Client Log , and change Accept Checks back to "YES"