> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/troubleshooting/disabling-pop-up-blockers.md).

# Disabling Pop-up Blockers

Here is how you'll disable pop-up blockers in various Internet Browsers *(Google Chrome is our recommended browser)*.

## Google Chrome 

By default, Chrome will notify you when a pop-up is blocked and give you an option to see it. To turn off the pop-up blocker, follow these instructions:

1. Click the **three dots** in the top right corner
2. Select **Settings**
3. Click the **Advanced**
4. Select **Privacy and security**
5. Click **Site Settings**
6. Click **Pop-ups and redirects**
7. Toggle on "**Allow**" (*it should show in blue*)\
   This will turn OFF the pop-up blocker

## Firefox

1. Click the **three horizontal lines** in the top right corner
2. Select **Options**
3. Click **Privacy & Security**
4. Under **Permissions**, un-check the "**Block pop-up windows**" box\
   This will turn OFF your pop-up blocker

## Microsoft Edge

1. Open **Microsoft Edge**.
2. Click the **three-dot menu icon** (`...`) in the top-right corner of the browser.
3. Select **Settings** from the drop-down menu.
4. Click **Cookies and site permissions** (or **Privacy, search, and services** > **Site permissions** > **All permissions**) in the left-hand panel.
5. Scroll down and click on **Pop-ups and redirects**.
6. Toggle off the switch next to **Block (recommended)** to allow all pop-ups

## Safari 

1. From the **Safari** menu, select **Preferences**
2. Click **Security** at the top of the window
3. Un-check the "**Block pop-up windows**" box\
   This will turn OFF the pop-up blocker