> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/troubleshooting/clear-browsing-data-on-mobile-devices.md).

# Clear Browsing Data on Mobile Devices

## iPad/iPhone

{% stepper %}
{% step %}

### Open Settings

Open the Settings app.
{% endstep %}

{% step %}

### Select Safari

Scroll down your settings and tap Safari.

![Ipad Settings](/files/53d8f787200e0f986f32d4c105721b50e74b6a3a)
{% endstep %}

{% step %}

### Clear history and website data

Scroll down and tap **"Clear History and Website Data."**

![Ipad Clear History](/files/2b2adb31773e5989026934f9d779550d9af6e07e)

{% hint style="info" %}
If the button is unavailable to tap/grayed out, then there is no data to delete. You may be using a different browser for surfing, such as Chrome. If that is the case, see the next section.
{% endhint %}
{% endstep %}
{% endstepper %}

## Chrome App (Android Users)

{% stepper %}
{% step %}

### Launch Chrome

Launch the Chrome App.
{% endstep %}

{% step %}

### Open the menu

Tap the three dots in the bottom right corner.
{% endstep %}

{% step %}

### Clear browsing data

Tap **Clear Browsing Data...** in the bottom left corner.

![Ipad Clear Browsing Data](/files/5de1a55e032733ad1f5d2dcb582d3e915739c6d2)
{% endstep %}

{% step %}

### Confirm

Tap the red **Clear Browsing Data** button.

![Ipad browsing data](/files/9038def0c377a1da1cf8c39e203504e1f579aef0)
{% endstep %}
{% endstepper %}


---

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