> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/troubleshooting/clear-browsing-data-on-mobile-devices.md).

# Clear Browsing Data on Mobile Devices

## iPad/iPhone

{% stepper %}
{% step %}

### Open Settings

Open the Settings app.
{% endstep %}

{% step %}

### Select Safari

Scroll down your settings and tap Safari.

![Ipad Settings](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/mUGjRh9L0o60pAEnzftI/Ipad%20Settings.png)
{% endstep %}

{% step %}

### Clear history and website data

Scroll down and tap **"Clear History and Website Data."**

![Ipad Clear History](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/VYQc1eZgrY3eCorVU9WG/Ipad%20Clear%20History.png)

{% hint style="info" %}
If the button is unavailable to tap/grayed out, then there is no data to delete. You may be using a different browser for surfing, such as Chrome. If that is the case, see the next section.
{% endhint %}
{% endstep %}
{% endstepper %}

## Chrome App (Android Users)

{% stepper %}
{% step %}

### Launch Chrome

Launch the Chrome App.
{% endstep %}

{% step %}

### Open the menu

Tap the three dots in the bottom right corner.
{% endstep %}

{% step %}

### Clear browsing data

Tap **Clear Browsing Data...** in the bottom left corner.

![Ipad Clear Browsing Data](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/jHReRHHuBGxEGEIun3U7/Ipad%20Clear%20Browsing%20Data.png)
{% endstep %}

{% step %}

### Confirm

Tap the red **Clear Browsing Data** button.

![Ipad browsing data](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/SXV3H61OMn4qPlbXRJA6/Ipad%20browsing%20data.png)
{% endstep %}
{% endstepper %}