> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/tickets/adding-services-to-a-ticket.md).

# Adding Services to a Ticket

A client may get an extra service that wasn’t scheduled, or a scheduled service changes *(from a full haircut to a trim for instance)*.

**Changing the original service Scheduled:**

I would suggest taking a look at the "[Scheduling/Editing an Appointment](/scheduling/scheduling-editing-an-appointment-w-video.md)" article where "Editing an Appointment" is shown.

**Adding an additional service to a ticket:**

{% stepper %}
{% step %}

## Proceed to the client's ticket

Either click on their appointment on the Schedule, then click **Show Ticket**, OR click **Tickets** > **Ticket List**, then select the client's name from the open tickets column on the left.
{% endstep %}

{% step %}

## Add more services

Click the ![rtaImage (1)](/files/85c76c1435cee939c8a108f017e3b4d37a8cde81) icon next to **Services**.
{% endstep %}

{% step %}

## Select the services

Select the service(s) by checking the box(es). The employee who performed the other services on the ticket will auto-populate for these additional services, *(unless it is a service they do not perform)*.

If you need to change the employee, use the drop-down to do so.
{% endstep %}

{% step %}

## Add the services

Once all services are selected, click **Add Services**.

![Add Service to Ticket](/files/998dad88738b2e12be6b1118fae249fb4de47c92)
{% endstep %}
{% endstepper %}

To complete the checkout process, please proceed to the "[Checkout: Collecting a Payment](/tickets/checkout-collecting-a-payment-w-video.md)" article.

[Click here](/tickets/adding-products-to-a-ticket.md), to find out all the ways to add products to a ticket!


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