> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/scheduling/scheduling-an-appointment-outside-of-normal-employee-hours.md).

# Scheduling an Appointment Outside of Normal Employee Hours

Here's how you'll schedule an appointment during an employee's typical "OFF" time.

**Proceed to: Manage** > **Basic Settings** > **Business Settings** > **Scheduling Hours**

**\*Notes:**

* Keep your Business Scheduling Hours extended to the EARLIEST possible time *any* Service Provider could *ever* take a guest, and the LATEST possible time any Service Provider could ever finish with a guest.
* Keep your Business Scheduling Hours CONSISTENT per day so you do not run into any funky Schedule issues on a Mobile Device. To easily apply the same hours to each day of the week, click the grid calendar icon.

![](/files/e4756e863ed78dc3e858dca19318f63decba35c0)

* As long as the [Employee's Scheduling Hours](/business-settings/editing-scheduling-hours.md) are not changed, this will not automatically open those times on the Schedule for clients to Schedule online.

## Scheduling During "Not Working" Time

{% stepper %}
{% step %}

### Click the "Not Working" time

Click on the grayed-out area where it says "Not Working" at the time the employee wishes to **start** a service.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-37-16-16-PM)

![Grayed out area - scheduling](/files/07605064b037f546fcfa76fbe49cd90150986b41)
{% endstep %}

{% step %}

### Choose the number of hours

Choose the number of hours the employee will be open/servicing their client for.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-37-16-41-PM)

![Schedule Time On](/files/a4a2b897c82e48ac2156a6557216d099381e73b4)
{% endstep %}

{% step %}

### Open the time

Click **Open**.
{% endstep %}
{% endstepper %}

**The employee's column is now open for that time and an appointment can be scheduled!**

This process goes hand-in-hand with presetting an Employee's Schedule for inconsistent weekly hours. [*Employee Schedule*](/reports/employee-schedule.md)


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