> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/scheduling/rescheduling-an-appointment.md).

# Rescheduling an Appointment

There are 3 different ways to easily reschedule any client's appointment.

## Using the Reschedule Button

*Recommended for appointments that consist of multiple services.*

{% stepper %}
{% step %}

### Locate the appointment

Proceed to the Schedule and locate the client's appointment.
{% endstep %}

{% step %}

### Select **Reschedule**

Once you click on the client's service, click the **Reschedule** button to the right.

![Reschedule button](/files/84ebcea7d2a9a9fb323193054cd1dbb3325db92f)
{% endstep %}

{% step %}

### Search the calendar

You'll be taken to the Appointment Builder. Adjust any service(s) or Service Provider(s) if need be, then click **Search Calendar**.

![Search calendar button](/files/51fbff316fad162816dcb568f0e9a3cdd6bf39d3)
{% endstep %}

{% step %}

### Set a time range

If the client has time restraints, use the Time Range function at the top of the screen.

![Select time range](/files/0b6fbab9ec16438c08ddf9b83eccc77cc900fc58)
{% endstep %}

{% step %}

### Select the date

Select the date the client would like to reschedule for from the calendar.
{% endstep %}

{% step %}

### Book the time slot

The available times for that date will be listed underneath. Click **Book Now** next to the time slots the client would like to take.

![Book now time slots](/files/9b5b14a8661a4140f6a31c1bc63b04a66b1db95d)
{% endstep %}

{% step %}

### Schedule the appointment

You will be taken to a Schedule Preview Screen where you can click and hold onto the service(s) to drag and drop them where you wish, then click **Schedule**.

![Schedule preview](/files/d1cfa2d0fa0bb7ba4836379025d7e1de3c69ee28)
{% endstep %}
{% endstepper %}

## Rescheduling Using Copy & Paste

*More ideal for appointments containing only a single service.*

{% stepper %}
{% step %}

### Locate the appointment

Proceed to the Schedule and locate the client's appointment.
{% endstep %}

{% step %}

### Copy the service

Once you click on the client's service, click the **Copy** button to the right.

![Copy button](/files/baba7ec2d1900b52034a051937a743c27a57dc6d)
{% endstep %}

{% step %}

### Select a time slot

Click on the time slot under the employee's name on the Schedule where you would like to reschedule the client's service.
{% endstep %}

{% step %}

### Paste the appointment

Click the **Paste Appointment** button on the right.

![Paste appointment](/files/7750f0db125ec9f1d1fe7e3d58d2be0a735ded25)
{% endstep %}

{% step %}

### Cancel the original service

You will receive a pop-up asking if you would like to cancel the original service. More times than not, you will click **Yes**.

![Cancel appointment confirmation](/files/7021ec4efa93ba275230c6095285ce685bad05c7)
{% endstep %}

{% step %}

### Create the appointment

Make any changes to the appointment/services, and/or add additional service(s), then click **Create**.

![Create new appointment](/files/e463049e175cd5ed8a3656945eeb3ff93600bdf3)
{% endstep %}
{% endstepper %}

## Rescheduling by Drag & Drop

*For rescheduling a time or provider within the same day; also best for rescheduling single service appointments.*

{% stepper %}
{% step %}

### Locate the appointment

Proceed to the Schedule and locate the client's appointment.
{% endstep %}

{% step %}

### Drag and drop the service

Once you click on the client's service, click and hold on it to drag it into another time and/or Provider on the Schedule.

![Drag and drop appointment](/files/27d5367e4043df897e943691dfcbc466be002e84)
{% endstep %}

{% step %}

### Confirm cancellation

You will receive a pop-up asking if you're sure you want to cancel the original appointment.

![Cancel appointment confirmation](/files/7021ec4efa93ba275230c6095285ce685bad05c7)
{% endstep %}
{% endstepper %}


---

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