> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/scheduling/prebooking-appointments-w-video.md).

# Prebooking Appointments w/ Video ►

Encourage clients to book their next appointment before leaving. Insure they’ll get the date and time that works for them, especially in very busy salons or during holiday periods!

* No matter *how* a client is scheduled for their next appointment, as long as they scheduled within the same day they came in for another appointment, that future appointment will count as "Prebooked"

## #1 - Schedule the client's next appointment on the Schedule per usual

For further assistance scheduling an appointment, [click here!](/scheduling/rescheduling-an-appointment.md)

## #2 - Schedule using the Prebook button on their Ticket

{% stepper %}
{% step %}

### Open the client's ticket

Click on the Client's appointment on the Schedule, then click "**Show Ticket**" OR Click on the client's name under the "Open Tickets" column on the **Ticket List** screen.
{% endstep %}

{% step %}

### Select Prebook

Click the **Prebook** button at the bottom of the ticket.

![](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/zheyDBgQIiSQh6XETZQ1/image%20png%20May%2022%202024%2006%2038%2058%200052%20PM.png)
{% endstep %}

{% step %}

### Review the Appointment Builder

Within the Appointment Builder, it will say "Scheduling for *(client's name)*" in the top left corner.

* *If you need to check how long the client usually goes between appointments, you can click on the **Client Log** button, then click on the **Services** tab*

![Client Log button](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/L41zl2qc2Nf3Pfz8WVjg/Client%20Log%20button.jpeg)
{% endstep %}

{% step %}

### Adjust services and search the calendar

If need be, adjust the service(s) and/or Service Provider(s), then click **Search Calendar**.

![](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/JHFOZ3DvAABRrvtfWSPS/image%20png%20May%2022%202024%2006%2041%2046%204541%20PM.png)
{% endstep %}

{% step %}

### Set a preferred time range

If the client has preferred time range, use the **Select Time Range** bar or drop-downs above the calendar to adjust the time frame.

![Select Time Range](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/8cg2KoHI1NwHl892Xr1s/Select%20Time%20Range.png)
{% endstep %}

{% step %}

### Select a date

Select the desired **date** on the calendar.
{% endstep %}

{% step %}

### Choose an available appointment time

The available appointment times on that day will be shown underneath.

* *If more than one service and/or Service Provider is being booked, you will be shown all possible combinations of times and providers*
* Click **Book Now** next to the time the client chooses.

![](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/TLhK2sWgrByuZYlVJIgR/image%20png%20May%2022%202024%2006%2043%2008%204071%20PM.png)
{% endstep %}

{% step %}

### Review the schedule preview

A "Preview Mode" of the schedule for the selected day will pop-up. You can click and hold on each service to drag & drop them in different positions if needed.

![Preview mode of day](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/XTVfcjPuNg2InL5P0HeS/Preview%20mode%20of%20day.png)
{% endstep %}

{% step %}

### Schedule the appointment

Click the **Schedule** button in the far bottom right corner of the window.
{% endstep %}

{% step %}

### Complete checkout

After completion, you will be re-directed back to the client's sales ticket to finish the [checkout](/tickets/checkout-collecting-a-payment.md) process per usual.
{% endstep %}
{% endstepper %}

## #3 - Schedule the appointment online

It will also count as a prebooked appointment if the client logs into their [Online Scheduling](/online-client-scheduling.md) account the same day and schedules for the future!