> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/scheduling/confirming-appointments-manually.md).

# Confirming Appointments Manually

If you don’t utilize [text or email confirmations](/advanced-settings/appointment-confirmations-and-reminders.md), or for those who simply prefer to call their clients and personally confirm their appointments, manual confirmation works as so:

{% stepper %}
{% step %}

## Start on your **Schedule** screen

{% endstep %}

{% step %}

## Click on the client's appointment

{% endstep %}

{% step %}

## Click the **Confirm** button on the right

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-38-41-PM) ![confirm schedule](/files/eec43c5a84cf7e6a1959d7135b0fe28df269aa97)
{% endstep %}

{% step %}

## If upon calling to confirm the appointment, the client does not answer, click **Left Message** to record your attempt to contact them!

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-38-17-PM) ![left message](/files/6945ed0ecb6adc81c43ba0e2c3422ed38e9fa544)
{% endstep %}

{% step %}

## If you want to further note your attempt to contact the client for confirmation, we recommend adding an **Appointment Note** to record whether their mailbox is full, or if it's the wrong number, etc...

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-38-95-PM) ![setting appointment note](/files/fabc88c32c9c983e56cd2d58e07650e26952a3aa)
{% endstep %}
{% endstepper %}

Once confirmed, or left message, the client's appointment will change color to reflect the **Color Key** found on the left of your Schedule page.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-38-63-PM) ![color key 1](/files/1223f13c3c81219c8aaf6909b93ef7aabee0bbfd)

[Learn how to adjust your Schedule Colors here!](/advanced-settings/editing-schedule-colors.md)


---

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