> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/scheduling/checking-in-a-client.md).

# Checking In a Client

When a client arrives to be serviced, you'll want to check them in.

{% stepper %}
{% step %}

## Select the appointment

When the client arrives, click on the client's appointment on the Schedule.
{% endstep %}

{% step %}

## Check in the client

Click **Check In**.

![Client Check in](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/lpMl3BYSRjsVReuEfk78/Client%20Check%20in.png)
{% endstep %}

{% step %}

## Review client log notes

Any notes in the Client Log that were set to pop-up at check-in will show on the left side of the appointment.
{% endstep %}

{% step %}

## Locate the ticket

A ticket will be created in the Open Tickets column on the Tickets screen for check-out.
{% endstep %}
{% endstepper %}

## Editing an Appointment

You have the ability to edit each service within an appointment, even after it has been checked in!

{% stepper %}
{% step %}

## Select the appointment

Click on the appointment on the Schedule.
{% endstep %}

{% step %}

## Edit the appointment

Click **Edit**.

![Editing an Appointment](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/nykMwvT4bT1tkiRfw0PI/Editing%20an%20Appointment.jpg)
{% endstep %}

{% step %}

## Change the service or duration

Choose the Service you would like to change it to **OR** simply change the amount of time it will take in the drop-down.

![Change Service](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/tYpJh4FANnEJjKndvAi2/Change%20Service.jpg)

{% hint style="info" %}
You can only edit one service at a time within an Appointment.
{% endhint %}
{% endstep %}

{% step %}

## Save changes

Click **Save Changes** at the bottom.
{% endstep %}

{% step %}

## View the confirmation message

If the appointment had already been checked in, you will see this message.

![changes made](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/JjT1Esaeh94QiwWmZWp0/changes%20made.png)
{% endstep %}
{% endstepper %}

Also check out [Curbside / Self Check In](/scheduling/curbside-check-in.md)