> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/reports/tickets-report.md).

# Tickets Report

Use this report to double-check payment methods if your cash drawer or Total Sheet don’t balance at the end of the day, or to view payment notes left on tickets! It shows every transaction for the time period by customer name, status of their ticket, the total bill, and method of payment.

{% stepper %}
{% step %}

## Proceed to Reports > Tickets

Under Sales, select **Tickets**.
{% endstep %}

{% step %}

## Select a date range

{% endstep %}

{% step %}

## Run the detail report

Click **Run Detail Report**.
{% endstep %}
{% endstepper %}

This report may be exported to Excel if you wish to save it to your computer.

## Optional filters

* **Ticket Status:** *Open, Closed, Deleted*
* **Ticket Type:** *Normal Ticket, Payment In, Payment Out, Cancellation, Recurring Membership, Inventory Use, E-Commerce*
* **Cash Drawer:** *Any Cash Drawers you have set up in the Salon, if there are multiple*
* **Payment Types:** *Cash, Check, Visa, Mastercard, American Express, Discover, Gift Card, House*


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