> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/reports/ticket-summary.md).

# Ticket Summary

This function provides a listing by individual Service Provider of a date range’s closed tickets. It shows Services, Product sales, and Tips by customer and totals including payment method.

{% stepper %}
{% step %}

## Open Ticket Summary

**Tickets** > **Ticket Summary** OR **Reports** > **Ticket Summary**
{% endstep %}

{% step %}

## Choose a date range

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{% step %}

## Select an employee

If you need to run the Ticket Summary for a specific employee, select the employee from the drop-down.
{% endstep %}

{% step %}

## Include ticket details

For a complete breakdown of customer, service and retail information, check the **Include Ticket Detail** box.
{% endstep %}

{% step %}

## Run the report

Click **Run Report**.
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{% step %}

## Print the Ticket Summary

To print the Ticket Summary, click **Export to PDF**.

The summary will open in another window/tab on your device as a PDF. You can then print it using the Printer icon in the top, right corner.

![Ticket Summary](https://content.gitbook.com/content/Ba9JfhYBfqX7DMj8oNgV/blobs/2YvNFe3brsK3ntyZjcFU/Ticket%20Summary.jpg)
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Any employee logging in as a Service Provider would only be able to run the Ticket Summary for themself.
{% endhint %}