> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/reports/ticket-summary.md).

# Ticket Summary

This function provides a listing by individual Service Provider of a date range’s closed tickets. It shows Services, Product sales, and Tips by customer and totals including payment method.

{% stepper %}
{% step %}

## Open Ticket Summary

**Tickets** > **Ticket Summary** OR **Reports** > **Ticket Summary**
{% endstep %}

{% step %}

## Choose a date range

{% endstep %}

{% step %}

## Select an employee

If you need to run the Ticket Summary for a specific employee, select the employee from the drop-down.
{% endstep %}

{% step %}

## Include ticket details

For a complete breakdown of customer, service and retail information, check the **Include Ticket Detail** box.
{% endstep %}

{% step %}

## Run the report

Click **Run Report**.
{% endstep %}

{% step %}

## Print the Ticket Summary

To print the Ticket Summary, click **Export to PDF**.

The summary will open in another window/tab on your device as a PDF. You can then print it using the Printer icon in the top, right corner.

![Ticket Summary](/files/623a5cdae374f494788be1cfefff18cf910f4beb)
{% endstep %}
{% endstepper %}

{% hint style="info" %}
Any employee logging in as a Service Provider would only be able to run the Ticket Summary for themself.
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.rosysalonsoftware.com/reports/ticket-summary.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.