> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/reports/cancelled-appointments-report.md).

# Cancelled Appointments Report

This is a detailed report of client cancellations for any given time period.

{% stepper %}
{% step %}

## Go to Cancelled Appointments

Proceed to: **Reports** > **Cancelled Appointments**
{% endstep %}

{% step %}

## Select a date range

{% endstep %}

{% step %}

## Run the report

Click **Run Detail Report**.
{% endstep %}

{% step %}

## Print the report

Use **CRTL + P** on your keyboard, *(**COMMAND + P** if you are using a Mac computer)*.
{% endstep %}
{% endstepper %}

Before running the report, you are able to filter by employee, service, or search for a client using the search box at the top right.

{% hint style="info" %}
If you are searching a specific client, make sure you spelled their name correctly!
{% endhint %}

You are also able to control the view in which the report is grouped, *(by employee, or by service)*.

**On the report, you will see:**

* Date and Time the appointment was for *(shows each service)*
* Client Name
* Service(s) they had
* The Employee(s) they were Scheduled with
* Cancellation Type & Reason

![cancelled appointments](/files/3f602bf5dd0b35316c886fb68b18f054f76f58ae)


---

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