> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/marketing/sms-refresh-reporting.md).

# SMS Refresh- Reporting

Your Dashboard is full of helpful information! On the top of your Dashboard, you'll see three important sections.

<figure><img src="/files/MUwedpx2tujhswE0hXVv" alt=""><figcaption></figcaption></figure>

1. **Your FCC Registration Status:** As a reminder, you cannot launch any campaigns until you are FCC approved. This process can take several days or more, but if you have been stuck in progress or are seeing that it has failed please reach out to our support team for more information.&#x20;
2. **Text Message Balance:** This shows your current text balance. In this box you can also purchase a one time bundle of messages or adjust your auto recharge level. If your balance reaches 100 messages or less, your auto recharge will refill your balance. The default recharge level is a purchase of 1,000 texts for $30, but can be adjusted based on your preference.&#x20;

{% hint style="info" %}
If you notice that your Text Message Balance is shown in yellow, this means that you have a campaign(s) running that have not yet been finalized. That is the estimated balance, but will soon be adjusted.&#x20;

![](/files/gF7LCbTxZMzJDOl7RTV2)
{% endhint %}

3. **Quick Stats:** This box will help you keep track of how many one time campaigns have been created, how many total messages have been used in the last week, and how many total purchases have been made so far.&#x20;

The middle of your dashboard has different tabs to find recent and upcoming campaigns, purchase history, and your message history. The Message History tab will include all messages counting against your balance. This includes one time campaigns, automatic campaigns, and clients opting out or back in. To filter and export this information, you can navigate to Reports > Performance > Enhanced Text Messaging.

Another reporting area you can access is the **Campaigns** page. This will allow you to filter your view of all your campaigns, your drafts, currently scheduled, or completed campaigns.&#x20;

<figure><img src="/files/xoOsgOo7bfdyoaGFwVUO" alt=""><figcaption></figcaption></figure>

To review further details of a previously launched campaign, you can click **Results.** This will show you a summary overview about total clients the campaign attempted to send to and delivery status, along with details for each specific client included in the campaign. You'll also see "Messages Used" total. This is helpful to know if your campaign exceeded the character limit and required more than one text from your message balance to send to each client.

<figure><img src="/files/QJNqKaSkq5W16ZFcWAlF" alt=""><figcaption></figcaption></figure>

If you want to limit yourself to using only one message per campaign, please be sure you are mindful of the warnings provided when creating the content of your One-time or Automatic campaigns. The client will only see one long text delivered to them, but long messages may require multiple messages from your bank to deliver to each client. For a reminder about character usage, review the [SMS Refresh- Campaigns ](/marketing/sms-refresh-campaigns.md)article.&#x20;

<figure><img src="/files/MZEF0trDFO8FZ5ZZrQrT" alt=""><figcaption></figcaption></figure>


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