# Rosy Support

## Rosy Support

- [Help Center](https://support.rosysalonsoftware.com/readme.md)
- [Getting Started](https://support.rosysalonsoftware.com/getting-started.md)
- [Guided Setup](https://support.rosysalonsoftware.com/getting-started/guided-setup.md)
- [Notifications](https://support.rosysalonsoftware.com/getting-started/notifications.md)
- [Mobile Apps](https://support.rosysalonsoftware.com/getting-started/mobile-apps.md)
- [Multi-location Rosy Accounts](https://support.rosysalonsoftware.com/getting-started/multi-location-rosy-accounts.md)
- [Toggling to Switch Locations](https://support.rosysalonsoftware.com/getting-started/toggling-to-switch-locations.md)
- [BoothRunner: Overview](https://support.rosysalonsoftware.com/getting-started/boothrunner-overview.md)
- [BoothRunner: Setup](https://support.rosysalonsoftware.com/getting-started/boothrunner-setup.md)
- [Importing Clients into the Software](https://support.rosysalonsoftware.com/getting-started/importing-clients-into-the-software.md)
- [Training](https://support.rosysalonsoftware.com/training.md)
- [Basic Training](https://support.rosysalonsoftware.com/training/basic-training.md)
- [Advanced Training](https://support.rosysalonsoftware.com/training/advanced-training.md)
- [RosyPay Training](https://support.rosysalonsoftware.com/training/rosypay-training.md)
- [Inventory Training](https://support.rosysalonsoftware.com/training/inventory-training.md)
- [Advanced Settings](https://support.rosysalonsoftware.com/advanced-settings.md)
- [Employee Commission Scales](https://support.rosysalonsoftware.com/advanced-settings/employee-commission-scales.md)
- [Promotions](https://support.rosysalonsoftware.com/advanced-settings/promotions.md)
- [Setting up Packages w/ Video ►](https://support.rosysalonsoftware.com/advanced-settings/setting-up-packages-w-video.md)
- [Monthly Recurring Memberships: Setup](https://support.rosysalonsoftware.com/advanced-settings/monthly-recurring-memberships-setup.md)
- [Memberships: Setup](https://support.rosysalonsoftware.com/advanced-settings/memberships-setup.md)
- [Managing Recurring Memberships](https://support.rosysalonsoftware.com/advanced-settings/managing-recurring-memberships.md)
- [Rewards & Referrals](https://support.rosysalonsoftware.com/advanced-settings/rewards-and-referrals.md)
- [Setting up Resources](https://support.rosysalonsoftware.com/advanced-settings/setting-up-resources.md)
- [Custom Payment Method](https://support.rosysalonsoftware.com/advanced-settings/custom-payment-method.md)
- [Cash Drawer(s) - Video ►](https://support.rosysalonsoftware.com/advanced-settings/cash-drawer-s-video.md)
- [Custom Messages](https://support.rosysalonsoftware.com/advanced-settings/custom-messages.md)
- [Enhanced Texting](https://support.rosysalonsoftware.com/advanced-settings/enhanced-texting.md)
- [Appointment Itinerary Text](https://support.rosysalonsoftware.com/advanced-settings/appointment-itinerary-text.md)
- [Employee Appointment Notifications](https://support.rosysalonsoftware.com/advanced-settings/employee-appointment-notifications.md)
- [Appointment Confirmations and Reminders](https://support.rosysalonsoftware.com/advanced-settings/appointment-confirmations-and-reminders.md)
- [Cancellation Policy](https://support.rosysalonsoftware.com/advanced-settings/cancellation-policy.md)
- [Creating Departments](https://support.rosysalonsoftware.com/advanced-settings/creating-departments.md)
- [Editing Schedule Colors](https://support.rosysalonsoftware.com/advanced-settings/editing-schedule-colors.md)
- [Adding/Editing Client Types](https://support.rosysalonsoftware.com/advanced-settings/adding-editing-client-types.md)
- [Adding/Editing Client Originations](https://support.rosysalonsoftware.com/advanced-settings/adding-editing-client-originations.md)
- [Ticket Fees](https://support.rosysalonsoftware.com/advanced-settings/ticket-fees.md)
- [Deposits](https://support.rosysalonsoftware.com/advanced-settings/deposits.md)
- [Rosy Boosters](https://support.rosysalonsoftware.com/advanced-settings/rosy-boosters.md)
- [Tippy Salon Dashboard Setup](https://support.rosysalonsoftware.com/advanced-settings/tippy-salon-dashboard-setup.md)
- [Tippy Employee App](https://support.rosysalonsoftware.com/advanced-settings/tippy-employee-app.md)
- [Tippy Quick Tips](https://support.rosysalonsoftware.com/advanced-settings/tippy-quick-tips.md)
- [Tippy Pro iPad Setup](https://support.rosysalonsoftware.com/advanced-settings/tippy-pro-ipad-setup.md)
- [Employees](https://support.rosysalonsoftware.com/employees.md)
- [Adding/Editing Employees](https://support.rosysalonsoftware.com/employees/adding-editing-employees.md)
- [Adjusting Service Prices](https://support.rosysalonsoftware.com/employees/adjusting-service-prices.md)
- [Employee Security Roles: Overview](https://support.rosysalonsoftware.com/employees/employee-security-roles-overview.md)
- [Terminating an Employee](https://support.rosysalonsoftware.com/employees/terminating-an-employee.md)
- [Setting/Changing an Employee Password](https://support.rosysalonsoftware.com/employees/setting-changing-an-employee-password.md)
- [Employee Login Security Feature](https://support.rosysalonsoftware.com/employees/employee-login-security-feature.md)
- [Using the Time Clock](https://support.rosysalonsoftware.com/employees/using-the-time-clock.md)
- [Special Employee Hours w/ Video ►](https://support.rosysalonsoftware.com/employees/special-employee-hours-w-video.md)
- [Scheduling](https://support.rosysalonsoftware.com/scheduling.md)
- [Blocked Service times VS A la carte Service times](https://support.rosysalonsoftware.com/scheduling/blocked-service-times-vs-a-la-carte-service-times.md)
- [Scheduling/Editing an Appointment w/ Video ►](https://support.rosysalonsoftware.com/scheduling/scheduling-editing-an-appointment-w-video.md)
- [Using the Appointment Builder](https://support.rosysalonsoftware.com/scheduling/using-the-appointment-builder.md)
- [Canceling an Appointment](https://support.rosysalonsoftware.com/scheduling/canceling-an-appointment.md)
- [Rescheduling an Appointment](https://support.rosysalonsoftware.com/scheduling/rescheduling-an-appointment.md)
- [Prebooking Appointments w/ Video ►](https://support.rosysalonsoftware.com/scheduling/prebooking-appointments-w-video.md)
- [Checking In a Client - Video ►](https://support.rosysalonsoftware.com/scheduling/checking-in-a-client-video.md)
- [Blocked Time Off w/ Video ►](https://support.rosysalonsoftware.com/scheduling/blocked-time-off-w-video.md)
- [Client Wait List](https://support.rosysalonsoftware.com/scheduling/client-wait-list.md)
- [Scheduling an Appointment Outside of Normal Employee Hours](https://support.rosysalonsoftware.com/scheduling/scheduling-an-appointment-outside-of-normal-employee-hours.md)
- [Double-booking an Appointment](https://support.rosysalonsoftware.com/scheduling/double-booking-an-appointment.md)
- [Scheduling a Standing Appointment](https://support.rosysalonsoftware.com/scheduling/scheduling-a-standing-appointment.md)
- [Curbside Check-in](https://support.rosysalonsoftware.com/scheduling/curbside-check-in.md)
- [Confirming Appointments Manually](https://support.rosysalonsoftware.com/scheduling/confirming-appointments-manually.md)
- [Clients](https://support.rosysalonsoftware.com/clients.md)
- [Client Log: Overview - Video ►](https://support.rosysalonsoftware.com/clients/client-log-overview-video.md)
- [Merging Duplicate Clients](https://support.rosysalonsoftware.com/clients/merging-duplicate-clients.md)
- [Parent-Child Accounts](https://support.rosysalonsoftware.com/clients/parent-child-accounts.md)
- [Archiving Clients](https://support.rosysalonsoftware.com/clients/archiving-clients.md)
- [Deleting a Client](https://support.rosysalonsoftware.com/clients/deleting-a-client.md)
- [Client Formulas](https://support.rosysalonsoftware.com/clients/client-formulas.md)
- [Client Notes](https://support.rosysalonsoftware.com/clients/client-notes.md)
- [Client NSF Check](https://support.rosysalonsoftware.com/clients/client-nsf-check.md)
- [Custom Service Durations/Prices](https://support.rosysalonsoftware.com/clients/custom-service-durations-prices.md)
- [Business Settings](https://support.rosysalonsoftware.com/business-settings.md)
- [Business Settings](https://support.rosysalonsoftware.com/business-settings/business-settings.md)
- [Manage Billing](https://support.rosysalonsoftware.com/business-settings/manage-billing.md)
- [Adding/Editing Services](https://support.rosysalonsoftware.com/business-settings/adding-editing-services.md)
- [Inactive Services](https://support.rosysalonsoftware.com/business-settings/inactive-services.md)
- [Linking Your Social Media Accounts and website to Your Business](https://support.rosysalonsoftware.com/business-settings/linking-your-social-media-accounts-and-website-to-your-business.md)
- [Editing Scheduling Hours](https://support.rosysalonsoftware.com/business-settings/editing-scheduling-hours.md)
- [Appointment Redirect, formerly know as Reserve with Google](https://support.rosysalonsoftware.com/business-settings/appointment-redirect-formerly-know-as-reserve-with-google.md)
- [Setting up a House Fee](https://support.rosysalonsoftware.com/business-settings/setting-up-a-house-fee.md)
- [Inventory](https://support.rosysalonsoftware.com/inventory.md)
- [SalonInteractive Inventory](https://support.rosysalonsoftware.com/inventory/saloninteractive-inventory.md)
- [Inactivating Products](https://support.rosysalonsoftware.com/inventory/inactivating-products.md)
- [Product Reservations](https://support.rosysalonsoftware.com/inventory/product-reservations.md)
- [Receiving an Order](https://support.rosysalonsoftware.com/inventory/receiving-an-order.md)
- [Product Recommendations](https://support.rosysalonsoftware.com/inventory/product-recommendations.md)
- [Product Price Check](https://support.rosysalonsoftware.com/inventory/product-price-check.md)
- [SalonInteractive - Creating Your Online Store](https://support.rosysalonsoftware.com/inventory/saloninteractive-creating-your-online-store.md)
- [Adding/Editing Brands & Distributors](https://support.rosysalonsoftware.com/inventory/adding-editing-brands-and-distributors.md)
- [Placing an Integrated Online Order](https://support.rosysalonsoftware.com/inventory/placing-an-integrated-online-order.md)
- [Adding/Editing Product Groups](https://support.rosysalonsoftware.com/inventory/adding-editing-product-groups.md)
- [Curbside Product Pickup](https://support.rosysalonsoftware.com/inventory/curbside-product-pickup.md)
- [Inventory Mass Update - Video ►](https://support.rosysalonsoftware.com/inventory/inventory-mass-update-video.md)
- [Creating a Purchase Order - Video ►](https://support.rosysalonsoftware.com/inventory/creating-a-purchase-order-video.md)
- [Inventory Use w/ Video ►](https://support.rosysalonsoftware.com/inventory/inventory-use-w-video.md)
- [Tickets](https://support.rosysalonsoftware.com/tickets.md)
- [Tickets Drop-down: Overview](https://support.rosysalonsoftware.com/tickets/tickets-drop-down-overview.md)
- [Creating a New Ticket](https://support.rosysalonsoftware.com/tickets/creating-a-new-ticket.md)
- [Applying a Discount](https://support.rosysalonsoftware.com/tickets/applying-a-discount.md)
- [Collecting Tips](https://support.rosysalonsoftware.com/tickets/collecting-tips.md)
- [Adding Services to a Ticket](https://support.rosysalonsoftware.com/tickets/adding-services-to-a-ticket.md)
- [Adding Products to a Ticket](https://support.rosysalonsoftware.com/tickets/adding-products-to-a-ticket.md)
- [Checkout: Preparing the Ticket w/ Video ►](https://support.rosysalonsoftware.com/tickets/checkout-preparing-the-ticket-w-video.md)
- [Checkout: Collecting a Payment w/ Video ►](https://support.rosysalonsoftware.com/tickets/checkout-collecting-a-payment-w-video.md)
- [Gift Cards w/ Video ►](https://support.rosysalonsoftware.com/tickets/gift-cards-w-video.md)
- [House Sale Ticket](https://support.rosysalonsoftware.com/tickets/house-sale-ticket.md)
- [Payment In/Payment Out Feature](https://support.rosysalonsoftware.com/tickets/payment-in-payment-out-feature.md)
- [Exchange Transaction](https://support.rosysalonsoftware.com/tickets/exchange-transaction.md)
- [Return Transaction w/ Video ►](https://support.rosysalonsoftware.com/tickets/return-transaction-w-video.md)
- [Selling/Redeeming Memberships](https://support.rosysalonsoftware.com/tickets/selling-redeeming-memberships.md)
- [Selling/Redeeming Packages](https://support.rosysalonsoftware.com/tickets/selling-redeeming-packages.md)
- [Redeeming a Deposit for a Different Service/ Service Provider](https://support.rosysalonsoftware.com/tickets/redeeming-a-deposit-for-a-different-service-service-provider.md)
- [Online Client Scheduling](https://support.rosysalonsoftware.com/online-client-scheduling.md)
- [New Online Booking Feature Preview](https://support.rosysalonsoftware.com/online-client-scheduling/new-online-booking-feature-preview.md)
- [New Online Booking- About Us Page](https://support.rosysalonsoftware.com/online-client-scheduling/new-online-booking-about-us-page.md)
- [Settings Unique to New Online Booking](https://support.rosysalonsoftware.com/online-client-scheduling/settings-unique-to-new-online-booking.md)
- [Settings Shared between Classic OCS and New Online Booking](https://support.rosysalonsoftware.com/online-client-scheduling/settings-shared-between-classic-ocs-and-new-online-booking.md)
- [Helping Clients transition from OCS to OLB](https://support.rosysalonsoftware.com/online-client-scheduling/helping-clients-transition-from-ocs-to-olb.md)
- [Activating your New Online Scheduling Clients](https://support.rosysalonsoftware.com/online-client-scheduling/activating-your-new-online-scheduling-clients.md)
- [Online Scheduling Employee Directory](https://support.rosysalonsoftware.com/online-client-scheduling/online-scheduling-employee-directory.md)
- [Classic Online Client Scheduling Settings (OCS) w/ Video ►](https://support.rosysalonsoftware.com/online-client-scheduling/classic-online-client-scheduling-settings-ocs-w-video.md)
- [OCS Walk Through w/ Video ►](https://support.rosysalonsoftware.com/online-client-scheduling/ocs-walk-through-w-video.md)
- [OCS eCommerce](https://support.rosysalonsoftware.com/online-client-scheduling/ocs-ecommerce.md)
- [Setting up my Webpage](https://support.rosysalonsoftware.com/online-client-scheduling/setting-up-my-webpage.md)
- [Instagram Integration](https://support.rosysalonsoftware.com/online-client-scheduling/instagram-integration.md)
- [Facebook Integration w/ Online Booking](https://support.rosysalonsoftware.com/online-client-scheduling/facebook-integration-w-online-booking.md)
- [RosyPay](https://support.rosysalonsoftware.com/rosypay.md)
- [Setting up RosyPay](https://support.rosysalonsoftware.com/rosypay/setting-up-rosypay.md)
- [Activating a PAX terminal](https://support.rosysalonsoftware.com/rosypay/activating-a-pax-terminal.md)
- [Activating your wired Cloud Terminal](https://support.rosysalonsoftware.com/rosypay/activating-your-wired-cloud-terminal.md)
- [Activating a Move5000 terminal](https://support.rosysalonsoftware.com/rosypay/activating-a-move5000-terminal.md)
- [Activating your Wireless Cloud Terminal](https://support.rosysalonsoftware.com/rosypay/activating-your-wireless-cloud-terminal.md)
- [Checkout Using the Cloud Terminal](https://support.rosysalonsoftware.com/rosypay/checkout-using-the-cloud-terminal.md)
- [Adding/Editing a Product](https://support.rosysalonsoftware.com/rosypay/checkout-using-the-cloud-terminal/adding-editing-a-product.md)
- [Connecting tDynamo](https://support.rosysalonsoftware.com/rosypay/connecting-tdynamo.md)
- [MerchantTrack Best Practices](https://support.rosysalonsoftware.com/rosypay/merchanttrack-best-practices.md)
- [How to use Tippy with Rosy](https://support.rosysalonsoftware.com/rosypay/how-to-use-tippy-with-rosy.md)
- [MerchantTrack Overview](https://support.rosysalonsoftware.com/rosypay/merchanttrack-overview.md)
- [Hardware](https://support.rosysalonsoftware.com/hardware.md)
- [Star TSP100 Printer Setup: Windows](https://support.rosysalonsoftware.com/hardware/star-tsp100-printer-setup-windows.md)
- [Star TSP100 Receipt Printer: Troubleshooting](https://support.rosysalonsoftware.com/hardware/star-tsp100-receipt-printer-troubleshooting.md)
- [Star TSP100 Printer Setup: Wifi](https://support.rosysalonsoftware.com/hardware/star-tsp100-printer-setup-wifi.md)
- [Star TSP100 Printer Setup: Mac](https://support.rosysalonsoftware.com/hardware/star-tsp100-printer-setup-mac.md)
- [Reports](https://support.rosysalonsoftware.com/reports.md)
- [Reports Overview](https://support.rosysalonsoftware.com/reports/reports-overview.md)
- [History Report](https://support.rosysalonsoftware.com/reports/history-report.md)
- [Ticket Summary](https://support.rosysalonsoftware.com/reports/ticket-summary.md)
- [Tickets Report](https://support.rosysalonsoftware.com/reports/tickets-report.md)
- [Total Sheet](https://support.rosysalonsoftware.com/reports/total-sheet.md)
- [Inventory Levels](https://support.rosysalonsoftware.com/reports/inventory-levels.md)
- [Inventory Value Report](https://support.rosysalonsoftware.com/reports/inventory-value-report.md)
- [Client Analysis](https://support.rosysalonsoftware.com/reports/client-analysis.md)
- [Client Retention](https://support.rosysalonsoftware.com/reports/client-retention.md)
- [Employee Sales Summary](https://support.rosysalonsoftware.com/reports/employee-sales-summary.md)
- [Enhanced Text Messaging Report](https://support.rosysalonsoftware.com/reports/enhanced-text-messaging-report.md)
- [Sales Analysis](https://support.rosysalonsoftware.com/reports/sales-analysis.md)
- [Sales Growth Analysis](https://support.rosysalonsoftware.com/reports/sales-growth-analysis.md)
- [Commission Report](https://support.rosysalonsoftware.com/reports/commission-report.md)
- [Commissions and Time Clock Report](https://support.rosysalonsoftware.com/reports/commissions-and-time-clock-report.md)
- [Future Recurring Membership Income](https://support.rosysalonsoftware.com/reports/future-recurring-membership-income.md)
- [Cancelled Appointments Report](https://support.rosysalonsoftware.com/reports/cancelled-appointments-report.md)
- [Employee Schedule](https://support.rosysalonsoftware.com/reports/employee-schedule.md)
- [Services Report](https://support.rosysalonsoftware.com/reports/services-report.md)
- [Prebooking Report](https://support.rosysalonsoftware.com/reports/prebooking-report.md)
- [Rebooking Report](https://support.rosysalonsoftware.com/reports/rebooking-report.md)
- [Service Provider Tracking Reports](https://support.rosysalonsoftware.com/reports/service-provider-tracking-reports.md)
- [Marketing](https://support.rosysalonsoftware.com/marketing.md)
- [Mass Email Campaigns](https://support.rosysalonsoftware.com/marketing/mass-email-campaigns.md)
- [Client Connect](https://support.rosysalonsoftware.com/marketing/client-connect.md)
- [Auto Email Campaigns](https://support.rosysalonsoftware.com/marketing/auto-email-campaigns.md)
- [Email Header](https://support.rosysalonsoftware.com/marketing/email-header.md)
- [Email Footer](https://support.rosysalonsoftware.com/marketing/email-footer.md)
- [Mass Email Campaigns: Client List](https://support.rosysalonsoftware.com/marketing/mass-email-campaigns-client-list.md)
- [Campaign Tracking](https://support.rosysalonsoftware.com/marketing/campaign-tracking.md)
- [FCC Text Marketing Registration Requirements (Twilio A2P 10DLC)](https://support.rosysalonsoftware.com/marketing/fcc-text-marketing-registration-requirements-twilio-a2p-10dlc.md)
- [Mass Email Campaigns: Scheduling a Launch Date](https://support.rosysalonsoftware.com/marketing/mass-email-campaigns-scheduling-a-launch-date.md)
- [Client Connect: Manage](https://support.rosysalonsoftware.com/marketing/client-connect-manage.md)
- [Text Marketing w/ Video ►](https://support.rosysalonsoftware.com/marketing/text-marketing-w-video.md)
- [Rosy Campaigns - Getting Started](https://support.rosysalonsoftware.com/marketing/rosy-campaigns-getting-started.md): Marketing via SMS has never been easier!
- [Rosy Campaigns](https://support.rosysalonsoftware.com/marketing/rosy-campaigns.md)
- [Rosy Campaigns - Reporting](https://support.rosysalonsoftware.com/marketing/rosy-campaigns-reporting.md): The text marketing feature is getting a major refresh! This system is currently in BETA testing with a few of our users, but reach out to support to get added to the waitlist for early access.
- [Troubleshooting](https://support.rosysalonsoftware.com/troubleshooting.md)
- [Troubleshooting Communications with Clients](https://support.rosysalonsoftware.com/troubleshooting/troubleshooting-communications-with-clients.md)
- [Troubleshooting Employee Notifications](https://support.rosysalonsoftware.com/troubleshooting/troubleshooting-employee-notifications.md)
- [Clear Browsing Data on Mobile Devices](https://support.rosysalonsoftware.com/troubleshooting/clear-browsing-data-on-mobile-devices.md)
- [Disabling Pop-up Blockers](https://support.rosysalonsoftware.com/troubleshooting/disabling-pop-up-blockers.md)
- [FAQs - Videos ►](https://support.rosysalonsoftware.com/troubleshooting/faqs-videos.md)
- [Release Notes](https://support.rosysalonsoftware.com/release-notes.md)
- [Release Notes September 2026](https://support.rosysalonsoftware.com/release-notes/release-notes-september-2026.md)
- [Release Notes 2026](https://support.rosysalonsoftware.com/release-notes/release-notes-2026.md)
- [Release Notes 2025](https://support.rosysalonsoftware.com/release-notes/release-notes-2025.md)
- [Release Notes 20.2](https://support.rosysalonsoftware.com/release-notes/release-notes-20.2.md)
- [Contact Rosy Support](https://support.rosysalonsoftware.com/contact-rosy-support.md)