Star TSP100 Printer Setup: Windows

We highly recommend using Mozilla Firefox or Google Chrome when using a printer and a cash drawer please also make sure that your browser is up to date for all functionalities to work properly.

Note: If you are attempting to run your business from an iPad or tablet, you'll want the Star TSP143IIIW in order to connect to WiFi simply
Star TSP100 Printer Setup: Wifi
 
Part 1: Connect your printer to your PC
You'll need administrator access on your computer to complete this installation.

1. Power off the PC and printer. If you're using the TSP 100 Eco, then simply unplug the printer to power off.
2. Locate the printer's power cord (it comes in two pieces). It can be found in a small white box with the Star Micronics logo on it.
3. Locate the USB cable that connects the receipt printer to the PC. It will be in a plastic bag and has a Tripp-Lite logo on it.
4. Plug the power cord into the back of the printer and connect it to a power source.
5. Connect the square end of the USB cable into the printer.
6. Connect the rectangular, slimmer end of the USB cord to your PC.

Part 2: Load paper
One starter roll of 80 mm (3-1/8 inch) Thermal Receipt paper is sent with your printer. When the paper runs low, your printer's red error light will begin to flash.
80 mm Thermal receipt paper can be purchased at most office supply stores and online.
 
To load more paper:

1. Press the open lever on the cover of the printer.
2. Gently push the roll into place until it is touching the lower black button. If the lower button is not depressed by the paper roll, the error light will flash.
3. Caution! The paper gauges are fragile. If they become detached, then you'll need to take the printer apart in order to reattach the gauges.
4. Do not try to feed the paper through the front rollers on the cover. The correct way to load the paper is to make sure the paper comes out from underneath the roll as if you were loading a roll of toilet paper under instead of over. Pull the paper feed out of the printer.

 

1. With the paper feed hanging out the front of the printer, close the cover by pushing it down onto the paper until it clicks.
2. Turn the printer on.

 
Part 3: Feed test
TSP 100 (143)

1. Turn the printer off.
2. Hold down the "Feed" button on the front of the printer.
3. With the "Feed" button held down, turn the printer on.
4. Release the feed button as the printer begins printing a receipt with its settings.
5. If a receipt with settings was printed, then your printer is working correctly!

TSP 100 (143) Eco

1. Unplug the printer from the USB port.
2. Hold down the "Feed" button on the front of the printer.
3. With the "Feed" button held down, plug the printer into the USB port.
4. Release the "Feed" button as the printer begins printing a receipt with its settings.
5. If a receipt with settings was printed, then your printer is working correctly!

 
 Part 4: Install the driver
 

1. Connect the printer to the PC and turn the printer power on. The TSP 100 Eco will power on automatically.
2. Insert the CD that came with the printer -- Windows 7 will automatically put the printer in an unspecified section in "Devices and Printers."
3. Follow the autorun prompts to install => Run Autorun.exe.

If you have a security program in place, then please select "Yes" when it asks if you would like to allow this program to make changes to your computer.
 
4. Once you see the first screen of the InstallShield Wizard come up, click Next to begin installation.
 

Enter a User Name and an Organization, if necessary.
 

Select "Typical" installation and then click Next.
 

Then, click Install.
 

Finally, click Finish.
 

5. Once the wizard is complete, the window below will display.
 
 
What happens if Windows did not automatically install the driver?
To install your drivers, please follow the instructions below:

1. Click here to download the zip file that contains the drivers to your PC
2. Select the printer specifications, and click on the recommended driver link for your computer.
3. Extract the zipped file somewhere on your PC that you will be able to reference back to in the next step.
4. Double click on the Autorun.exe file that is located in the extracted folder.
5. Follow the prompts as explained in the installation steps above.

 
Part 5: Change the printer settings
To start, make sure that the printer's settings are correct and set it as the default printer. You can do this by returning to "Devices and Printers" on your computer:
1. Right-click on "TSP 100 (143)" and select "Set as default printer."
 

2. You'll see a green check mark next to the TSP 143 to show that it is now the default printer.
 
Next, to change the printer settings, follow the instructions below:
1. Right-click on the printer icon and select Printing preferences.
 

2. On the Layout tab, make sure that "Portrait" is selected. On the Paper/Quality tab, ensure that the paper source is set to "Automatically Select." Then click Advanced.
 

3. On the Advanced Options window, change the paper size to "72mm x Receipt." Then click OK, and then OK again.
 

4. Once you're on the "Printers and Devices" screen again, right-click on the TSP 100 (143) icon and select Printer properties.
 

5. On the Ports tab, make sure "Enable bidirectional support" is checked.
 

6. On the Advanced tab, change the radio button to "Print directly to the printer."
 

7. On the Device Settings tab, change "FRICTION" to "72mm x Receipt"; "Page Cut Type" to "Partial Cut"; "Peripheral Unit Type" to "Cash Drawer"; "Peripheral Unit 1" to "Document Top"; and "Cash Drawer 1 - Pulse Width" to "200 milliseconds." Click Apply, then click on the General tab.
 

8. On the General tab, print a test page to ensure that the printer is working properly.
 

 
Part 6: Change the browser settings
Open your Mozilla Firefox browser window.

1. Click on Tools at the top left to expand the Tools menu. Select Options from the menu.
2. At the top of the "Options" box, click the Content icon.
3. Un-check the option "Block pop-up windows."
4. Click OK.
5. Click on Menu at the top left and select Print from the dropdown menu.
6. Click on Page Setup
7. Click on the "Margins & Header/Footer" tab.
8. Change the Left, Right, Top, and Bottom margins to "0.2."
9. Make sure that the headers and footers and set to "Blank".
10. Click OK.

 
Part 7: Print a test receipt

1. Login to Rosy.
2. Start a new ticket and click collect payment.
3. The print dialogue box will appear and allow you to print preview the receipt.
4. Make sure that "Star Tsp 100" is selected as the printer.
5. Click "Print Receipt."

Remember to delete the sale once you finish testing