> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/inventory/placing-an-integrated-online-order.md).

# Placing an Integrated Online Order

{% stepper %}
{% step %}

## Navigate to Orders

Go to **Manage** > **Inventory** > **Orders**.
{% endstep %}

{% step %}

## Create a new order

Click **New Order**.
{% endstep %}

{% step %}

## Select the distributor

Select the **Distributor** from the drop-down.
{% endstep %}

{% step %}

## Select the product type

Select the **Product Type** *(Retail Only, Professional Only, Retail & Professional)*.
{% endstep %}

{% step %}

## Select brands

Select the **Brands** you order from this Distributor.

{% hint style="warning" %}
If they were not downloaded from [SalonInteractive](/inventory/saloninteractive-creating-your-online-store.md), then the Online Order will not work!
{% endhint %}
{% endstep %}

{% step %}

## Create the order

Click **Create Order** or **Create Empty Online Order** *(to manually add products yourself)*.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-32-63-PM)

![New Inventory Order](/files/edbad33f3d20856efe8a89e23387bf15a9f161cf)
{% endstep %}

{% step %}

## Review multiple orders

If some of the products within the Brands you selected were downloaded by other Distributors in your account, or added manually to the Brand, multiple orders will be created and you will receive a green message at the top.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-31-59-PM)
{% endstep %}

{% step %}

## Open the first order

Click back on the first open order if there were multiple orders created.
{% endstep %}

{% step %}

## Add products manually

If you need to manually add more products to the order, click **Add Item** in the top right corner, search and select the product(s), adjust the quantities, and click **Add Items**.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-31-84-PM)

![Manually add item to order](/files/8bd79ab5f98982d63d466bbeec77859291f2fd1e)
{% endstep %}

{% step %}

## Adjust order quantities

Adjust any Order quantities you wish.
{% endstep %}

{% step %}

## Place the order

Once the order is to your liking, **Place Online Order**.

![Place online order](/files/a684657f6d4582143c11f2abc193264828f983d8)
{% endstep %}

{% step %}

## Verify distributor credentials

If this is your first time placing an order with this Distributor, you will be directed to SalonInteractive for the "Account Credentials" or "Email & Password" that you previously created with your distributor. If either of these are incorrect, your order will not go through.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-32-06-PM)

![Verify account](/files/40739ca9f57e5c57e10111173cd8935f20de39dc)
{% endstep %}

{% step %}

## Confirm the order

Once your order is successfully placed, you will receive a green message at the top along with an Order number.

![Order placed](/files/fee1453ea46d5be049e26006f779e9795210cee0)

If the order cannot be placed, you will receive a red error message at the top instead.
{% endstep %}
{% endstepper %}

{% hint style="info" %}
**Note:** The order amount for each product will automate as the difference between your Target quantity and what you have On Hand.
{% endhint %}


---

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