> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/employees/special-employee-hours-w-video.md).

# Special Employee Hours w/ Video ►

If you have Service Providers who take services, for example, every other Saturday, you can preset their scheduling column so that it successfully abides by their hours!

**Proceed to: Manage** > **Basic Settings** > **Business Settings** > **Scheduling Hours**

{% hint style="info" %}
**Notes:**

* Keep your Business Scheduling Hours extended to the EARLIEST possible time *any* Service Provider could *ever* take a guest, and the LATEST possible time any Service Provider could ever finish with a guest.
* Keep your Business Scheduling Hours CONSISTENT per day so you do not run into any funky Schedule issues on a Mobile Device.
  {% endhint %}

![Scheduling hours 1](/files/fcc90701ccebb0480d85b2aa3a21a0cfe8674e31)

* As long as the [Employee's Scheduling Hours](/business-settings/editing-scheduling-hours.md) are not changed, this will not automatically open those times on the Schedule for clients to Schedule online.

**To Continue...**

{% stepper %}
{% step %}

## Click the "Not Working" area

Click on the grayed-out area where it says "Not Working" at the time the employee wishes to **start** a service.

![Not Working](/files/782202ce80a4d89187e24badce92b6f399e26e15)
{% endstep %}

{% step %}

## Choose the number of hours

Choose the number of hours the employee will be open/servicing their client for.

![Open Time Block](/files/868ba5ff85203d564707a186b282aab20c5e2aee)
{% endstep %}

{% step %}

## Set recurring time on

Check the "**Recurring Time On**" box.

* **Duration**: However long the Service Provider's schedule will remain as you are setting it up now *(The longest is 24 months)*.
  * *Note:* If you manually opening time, the only way to close that time is to manually block it off. So, if you are not for certain the provider's schedule will remain this way, we recommend you choose a SHORTER duration.
* **Frequency**: How often you'll be opening these hours.
  * *Example:* If the employee is scheduled for every other Saturday, the frequency would be set to 2 weeks. If the employee is scheduled for one Sunday a month, the frequency would be set to 4 weeks.
    {% endstep %}

{% step %}

## Open the time block

Click **Open**.

![schedule time on block](/files/26762c82f5089600ecf5cde03af36f7ec90bf4b3)
{% endstep %}
{% endstepper %}

**Congratulations! Your employee's special schedule hours have been set!**


---

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