> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/clients/merging-duplicate-clients.md).

# Merging Duplicate Clients

If you come across the same client in your software *twice*, you'll want to merge those duplicate accounts to omit any future confusion!

{% stepper %}
{% step %}

## Access the client's Client Log

Go to *Manage* > *Clients* > *Search & select* the client name using the search box provided.

![Access clients Client Log](/files/b4ae31bfebf3b4d6dc99c83ad902d0651b7382fc)
{% endstep %}

{% step %}

## Select **Merge with Another Client**

Click the **Merge with Another Client** button at the bottom of the Client Log.

![Merge with Another Client button](/files/4383788f7e48ed4f2b61503751ad5046232a1b37)
{% endstep %}

{% step %}

## Keep the contact information on the right

Make sure the contact information you'd like to keep is on the right-hand side of the window and click **Merge**.

![Merge contact information](/files/ff34ec3122f7e9b0f177b669ab7e6ddc79fff824)
{% endstep %}

{% step %}

## Swap contact information if needed

If the contact information you'd like to keep is on the left-hand side of the window, click **Swap** *before* clicking **Merge**.

![Swap info then merge](/files/5fe2bddf4734e07c3d1a9c5ca2409fc182a282d7)
{% endstep %}

{% step %}

## Repeat for additional duplicate accounts

If the client shows up in your list more than twice, repeat the process until they only have one account left.
{% endstep %}
{% endstepper %}

Similar steps are taken upon trying to "delete" a client. [See more about "deleting" clients here!](/clients/deleting-a-client.md)


---

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