> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/clients/custom-service-durations-prices.md).

# Custom Service Durations/Prices

These give you the ability to customize select clients' Service times and prices. Whether that have very thick hair, and take longer than usual for a haircut, or they have less of hair on their head, and color services require less time and products

## Setting/Editing a Custom Service Duration or Price from the Client Profile

{% stepper %}
{% step %}

## Go to the client profile

Navigate to **Manage** > **Clients**, then search for and select the client's name.
{% endstep %}

{% step %}

## Open the Services tab

Proceed to the **Services** tab.
{% endstep %}

{% step %}

## Open Custom Service Durations/Prices

Click the **Custom Service Durations/Prices** button.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-25-76-PM) ![](/files/49f16dc9d0616b8e88ded77bd3b10476482cfa73)
{% endstep %}

{% step %}

## Add a new custom service duration

If you are adding a NEW Custom Service Duration, click "Add Duration/Price."

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-25-52-PM) ![](/files/572b4e7e395f73ace95d1dfde0daf3766880288b)
{% endstep %}

{% step %}

## Choose an employee

Choose a specific employee from the drop-down, or leave it as "Any."

{% hint style="info" %}
When creating custom service settings, it is important to remember that selecting Any Provider will apply this duration and price when scheduled with all service providers. Selecting one specific service provider will only apply that duration and price to appointments scheduled with them.
{% endhint %}
{% endstep %}

{% step %}

## Choose the service

Choose the specific service from the drop-down.
{% endstep %}

{% step %}

## Set the duration and price

Set the Duration for however long THIS client takes for the service, set how much they should be charged, then click **Save**.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-25-16-PM) ![](/files/82e1ff6aa20839a6bb8511ed43b35e30f4a9b3cd)

The next time you schedule this service for the client, the appointment will automatically be scheduled for the custom duration time!
{% endstep %}
{% endstepper %}

## Saving the Custom Service Duration while Scheduling an Appointment

{% stepper %}
{% step %}

## Schedule the client

Proceed to [Schedule](/scheduling/scheduling-editing-an-appointment-w-video.md) the client a service per usual.
{% endstep %}

{% step %}

## Save the custom duration

Once you change the time in the drop-down next to the service, you will get a pop-up asking if you would like to save this for the future. Click **Yes**.

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-40-26-14-PM) ![Custom duration confirmation](/files/d39a6e0f652f99aa01df4ff5242b5117d1396115)
{% endstep %}
{% endstepper %}


---

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