> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/clients/client-nsf-check.md).

# Client NSF Check

## When a check is returned for insufficient funds, you may want prevent your desk staff from accepting checks from this client in the future.

**Proceed to:** **Manage** > **Clients**

{% stepper %}
{% step %}

## Search and select the client's name

{% endstep %}

{% step %}

## Update Personal Checks

Under **Personal Checks** on the left, change **Accept Checks** to "NO".

Enter the date of their last bad check and the amount.

![Personal Checks](/files/827f1822d109aea1031b3f10fc99c324dea4683f)

![](https://support.rosysalonsoftware.com/hubfs/Knowledge%20Base%20Import/rtaImage-Aug-19-2022-12-37-13-18-PM)
{% endstep %}

{% step %}

## Save the profile

Click **Save Profile** once done.
{% endstep %}
{% endstepper %}

This will eliminate the Check field from the Collect Payment screen when checking this individualclient out in the future.

Once the matter is settled, (and you would like to accept checks again from this client), go back into the client's [Client Log](/clients/client-log-overview-video.md), and change **Accept Checks** back to "YES".


---

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