> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/business-settings/inactive-services.md).

# Inactive Services

## If you have a service that is no longer offered, it is still a part of your reporting history so it cannot be deleted. Instead, you can mark it inactive. Follow the instructions below for suggestions on the best way to keep organized!

To prevent clutter on your Services page, it is best to dedicate a Service Group to your inactive services.

**To create a Custom Service Group-**

{% stepper %}
{% step %}

## Navigate to Services

Navigate to Manage > Basic Settings > Services.
{% endstep %}

{% step %}

## Create a custom Service Group

Select New Service > Not finding what you're looking for? Create a custom Service Group.
{% endstep %}

{% step %}

## Configure the Service Group

Name: Inactive Services > Service Category: Other (Non-Chemical) > Sort Order: the last number

![](/files/bd70b55d1de5554e805669d15076821ebe0ca135)
{% endstep %}

{% step %}

## Reassign inactive services

Reassign any of your inactive services to this group.
{% endstep %}
{% endstepper %}

**To mark a service inactive and regroup it-**

{% stepper %}
{% step %}

## Select the service

Select a service you no longer wish to offer.
{% endstep %}

{% step %}

## Change the Service Group

Change the assigned Service Group to Inactive Services.
{% endstep %}

{% step %}

## Change the status

Change Status to Inactive.
{% endstep %}

{% step %}

## Save changes

Save changes.

![](/files/2322d94c755efe7fd43894af787a86b75ea7b8b0)

{% hint style="info" %}
Changing the status from Active to Inactive will not affect any future appointments that are booked for that service. Instead, it will just prevent new appointments from being scheduled.
{% endhint %}
{% endstep %}
{% endstepper %}

[Click here for more information on Adding/Editing Services](/business-settings/adding-editing-services.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://support.rosysalonsoftware.com/business-settings/inactive-services.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
