> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/business-settings/adding-editing-services.md).

# Adding/Editing Services

## Adding new services is now even faster and easier!

Quick pick from our list of standardized services for simplicity, add customized services based off of your personal preference, or a mix of both for the utmost versatility.

## Adding a Standard Service

{% stepper %}
{% step %}

### Navigate to Services

Navigate to: **Manage** > **Basic Settings** > **Services**

Click the green plus button to select one of the pre-created **Quick Pick Services**.

![Quick Pick Services](/files/e9e73e92199ac17c805f89041eadb9449fbec1e0)
{% endstep %}

{% step %}

### Enter service details

Enter the price and the average amount of time it takes to perform the service.

*If necessary,* enter the typical processing time for the service, product charge, and resource.

Choose whether or not the service should be taxed.
{% endstep %}

{% step %}

### Assign the service to employees

If you have already created multiple employees, you have the option of checking the box, **Assign this Service to all Employees**.

![Assign Service to all Employees](/files/65aab64bec0c79e1c26484471a402d0282cf27a9)
{% endstep %}
{% endstepper %}

## Adding a Custom Service

If you do not see the service you need from our list of Quick Pick Services, you have the ability to create a custom service.

{% stepper %}
{% step %}

### Click **New Service**

{% endstep %}

{% step %}

### Select or create a service group

Select a service group from one of our Standard Service Groups or create your own by selecting **Create a Custom Service Group** at the bottom of the window.

![Create Custom Service Group](/files/bc1cf1a673bb1c8e9391fef20e2d9fe27cdf5ec3)
{% endstep %}

{% step %}

### Enter service group information

Enter the group name, a category *(which will be associated with Spa/Salon)*, order *(to control how your services will be listed)*, and a online priority, if there is an order the services should be listed in when scheduled online.

*(If a group has an online priority of 1, it will be scheduled before a service with a priority of 5, no matter which service the client chooses first.)*

![Service Group information](/files/4f11542359f1b9d5dd96a08327a67ff757f931d0)
{% endstep %}

{% step %}

### Create the service

Click **Create** to be brought to the window to add your new custom service.

![Create and add new custom service](/files/e5190fe620417ae0040d598eb7cfa9b67f162c15)
{% endstep %}

{% step %}

### Enter service details

Enter the service name, price, and the average amount of time it takes to perform the service.

*If necessary,* enter the typical processing time for the service, product charge, and resource.

Choose whether or not the service should be taxed.
{% endstep %}

{% step %}

### Add service instructions

When a client books an appointment for a service that has service instructions, those instructions will appear on the appointment itinerary and confirmation email they receive! So you can now communicate any pre-service instructions the client needs to be aware of!
{% endstep %}

{% step %}

### Save the service

Click **Save** to finish creating your new service.
{% endstep %}
{% endstepper %}

## Service Field Key

* **Product charge:** A charge that will be deducted from the service provider’s commission to cover the cost of the products used in the service, *(some businesses refer to this as a service charge)*

  > NOTE: This can be valued in dollars or percentage
* **“Active” Status:** Indicates the service is currently performed in your business. It will appear when scheduling appointments.
* **Resources:** Rooms, stations, or equipment dedicated to performing a service. This is a feature found in Advanced Settings; setup is optional.
* **Show Online:** Determines whether or not your clients are able to schedule this service online.
* **Service Instructions:** When a client books an appointment for a service that has service instructions, those instructions will appear on the appointment itinerary and confirmation email they receive! So you can communicate any pre-service instructions the client needs to be aware of!

![Service Instructions](/files/ae1b2550cb49a09401262f3cca6f21c415b2edbf)

![Sample scheduling message](/files/0bcfd574163b063ff8b39785aa9d3fbb3a41ff6b)

## Deleting Service Groups

In order to delete a service group, simply remove all services belonging to that service group.

To remove a service from a service group:

{% stepper %}
{% step %}

### Change the Service Group

Click on the name of the service and change the Service Group to something other than the group you would like to delete.

*(If the service has not been assigned to an employee, scheduled, nor attached to a ticket yet, you will be able to click **Delete** to completely delete it from your account if you wish.)*
{% endstep %}

{% step %}

### Save the service

After changing the Service Group on the service, click **Save**.
{% endstep %}
{% endstepper %}

As soon as you go to create a new service, any empty service group(s) will be automatically deleted for you.

## Edit a Service Group

{% stepper %}
{% step %}

### Select a service group

Navigate to: **Manage** > **Basic Settings** > **Services**

Click on the name of a service group.

![Edit a service group settings](/files/3899a3f87915e70ef212d6434763f067b31768e6)
{% endstep %}

{% step %}

### Edit group settings

You will have the ability to edit the name of the group, which category the group should belong to, and/or the order number it is in the services list.

You can also view all of the services that are currently in the particular service group.

![Edit services screen](/files/3ad7edccccf0d22140a76ae9a82a356235a97579)
{% endstep %}
{% endstepper %}

## Related articles

* [Adjusting Service Prices](/employees/adjusting-service-prices.md)
* How to [Assign Services to Employees](broken://pages/af0584ff58dad45923b8f19145090c4480840966) using the Copy Tab
* [How to manage your Inactive Services](/business-settings/inactive-services.md)


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