Employee Appointment Notifications

You can set up automated Text Messages to Employees that will alert them when there is an appointment Scheduled under their name, an appointment under their name is cancelled or rescheduled, or when their client is checked in for Service.

Setting up Employee Notifications:

1

Enable employee notifications

Check all 4 boxes at the bottom of the Email & Text Communications page, then click Save.

Employee notification checkboxes

2

Confirm the notification settings

You'll receive the pop-up below. Click "Yes".

Emoployee notifications confirmation

3

Open the employee settings

Proceed to: Manage > Basic Settings > Employees

4

Select an employee

Select an employee's name.

5

Open the Basics tab

Click Basics at the top.

6

Enter a mobile phone number

Make sure the employee has a Mobile Phone entered. If they do not, enter one.

7

Choose text message notifications

Check each text message notification the employee would like to receive. You can customize what type of text message notifications are sent to each employee.

Text notification options

We typically recommend "Only when within" is set to No Time Limit.

If you choose an Only when within: 3 Hours, for example, the employee will only receive these text notifications for schedule changes made within that time frame.

8

Repeat for each employee

Repeat this process for each employee that would like to receive Text Notifications.

• If you'd like to also send clients appointment notifications, see our "Appointment Confirmations and Reminders" article!