> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/readme.md).

# Help Center

<h2 align="center">What can we help you find?</h2>

<p align="center">Browse the topics below or use the AI Assistant to ask anything you need help with.</p>

<p align="center"><button type="button" class="button primary" data-action="ask" data-icon="gitbook-assistant">How can we help?</button><a href="/pages/VhHvCfue8IIqUNZtxSqM" class="button secondary medium" data-icon="paper-plane">Contact support</a></p>

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<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h3><i class="fa-person-waving" style="color:$primary;">:person-waving:</i> </h3></td><td><h4><strong>Getting started</strong></h4></td><td>Get help with the basics</td><td><a href="/pages/65d9f2d2d0b1d520c833396149e2d2e741da4dd8">/pages/65d9f2d2d0b1d520c833396149e2d2e741da4dd8</a></td></tr><tr><td><h3><i class="fa-clipboard-list-check" style="color:$primary;">:clipboard-list-check:</i></h3></td><td><h4><strong>Training</strong></h4></td><td>Employee training guides</td><td><a href="/pages/d1UTGTYq15svd6UXMGr7">/pages/d1UTGTYq15svd6UXMGr7</a></td></tr><tr><td><h3><i class="fa-store" style="color:$primary;">:store:</i></h3></td><td><h4><strong>Business Settings</strong></h4></td><td>Manage your account</td><td><a href="/pages/RvdbfvWEEcSFHTTWy8Ek">/pages/RvdbfvWEEcSFHTTWy8Ek</a></td></tr><tr><td><h3><i class="fa-circle-user" style="color:$primary;">:circle-user:</i></h3></td><td><h4><strong>Employees</strong></h4></td><td>Manage your Employees</td><td><a href="/pages/DtwpcD8OOyEeAqk1jBYq">/pages/DtwpcD8OOyEeAqk1jBYq</a></td></tr><tr><td><h3><i class="fa-calendar-days" style="color:$primary;">:calendar-days:</i></h3></td><td><h4><strong>Scheduling</strong></h4></td><td>Help with scheduling appointments</td><td><a href="/pages/2r1jO2eK5vC2rjIwlX88">/pages/2r1jO2eK5vC2rjIwlX88</a></td></tr><tr><td><h3><i class="fa-receipt" style="color:$primary;">:receipt:</i> </h3></td><td><h4><strong>Tickets</strong></h4></td><td>How to use tickets</td><td><a href="/pages/AWGCYPAMtgw3aTlQdwcC">/pages/AWGCYPAMtgw3aTlQdwcC</a></td></tr><tr><td><h3><i class="fa-people-group" style="color:$primary;">:people-group:</i></h3></td><td><h4><strong>Clients</strong></h4></td><td>Managing your clients</td><td><a href="/pages/qVzlSfpO5kiYEkgr9dJc">/pages/qVzlSfpO5kiYEkgr9dJc</a></td></tr><tr><td><h3><i class="fa-computer-mouse" style="color:$primary;">:computer-mouse:</i></h3></td><td><h4><strong>Online Client Scheduling</strong></h4></td><td>Help with Online Scheduling</td><td><a href="/pages/yg7sGubaQHKqKBXSojYl">/pages/yg7sGubaQHKqKBXSojYl</a></td></tr><tr><td><h3><i class="fa-bottle-droplet" style="color:$primary;">:bottle-droplet:</i></h3></td><td><h4><strong>Inventory</strong></h4></td><td>Tracking your retail and backbar</td><td><a href="/pages/FUtSoAS3skG6x42C37uj">/pages/FUtSoAS3skG6x42C37uj</a></td></tr><tr><td><h3><i class="fa-gear" style="color:$primary;">:gear:</i></h3></td><td><h4><strong>Advanced Settings</strong></h4></td><td>Additional customizable settings</td><td><a href="/pages/CBSRuaBhsabGQm0poV4m">/pages/CBSRuaBhsabGQm0poV4m</a></td></tr><tr><td><h3><i class="fa-money-bill-wave" style="color:$primary;">:money-bill-wave:</i></h3></td><td><h4><strong>POS &#x26; RosyPay</strong></h4></td><td>Credit card processing</td><td><a href="/pages/ak3BbXyjuzExQ21VPdpV">/pages/ak3BbXyjuzExQ21VPdpV</a></td></tr><tr><td><h3><i class="fa-chart-line" style="color:$primary;">:chart-line:</i></h3></td><td><h4><strong>Reports</strong></h4></td><td>Reviewing your reports</td><td><a href="/pages/UXYRk1biDMUyBKD8EmqE">/pages/UXYRk1biDMUyBKD8EmqE</a></td></tr><tr><td><h3><i class="fa-bullhorn" style="color:$primary;">:bullhorn:</i></h3></td><td><h4><strong>Marketing</strong></h4></td><td>Email &#x26; text marketing</td><td><a href="/pages/pwswMKyViBzGAqar1TtZ">/pages/pwswMKyViBzGAqar1TtZ</a></td></tr><tr><td><h3><i class="fa-print" style="color:$primary;">:print:</i></h3></td><td><h4><strong>Hardware</strong></h4></td><td>Additional equipment</td><td><a href="/pages/bf5yd0Ds0tp825i1RJQ8">/pages/bf5yd0Ds0tp825i1RJQ8</a></td></tr><tr><td><h3><i class="fa-screwdriver-wrench" style="color:$primary;">:screwdriver-wrench:</i></h3></td><td><h4><strong>Troubleshooting</strong></h4></td><td>Common troubleshooting</td><td><a href="/pages/jIGNYvjsoCwyYUitsYAe">/pages/jIGNYvjsoCwyYUitsYAe</a></td></tr><tr><td><h3><i class="fa-message" style="color:$primary;">:message:</i></h3></td><td><h4><strong>Release Notes</strong></h4></td><td>Rosy Development updates</td><td><a href="/pages/NAoeZBUcxrvDAuZAT00m">/pages/NAoeZBUcxrvDAuZAT00m</a></td></tr></tbody></table>

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**All systems operational** — No known issues. [View status page](https://status.salonrunner.com/)
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---

# Agent Instructions
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

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