> For the complete documentation index, see [llms.txt](https://support.rosysalonsoftware.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.rosysalonsoftware.com/readme.md).

# Help Center

<h2 align="center">What can we help you find?</h2>

<p align="center">Browse the topics below or use the AI Assistant to ask anything you need help with.</p>

<p align="center"><button type="button" class="button primary" data-action="ask" data-icon="gitbook-assistant">How can we help?</button><a href="/contact-rosy-support.md" class="button secondary medium" data-icon="paper-plane">Contact support</a></p>

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<table data-view="cards"><thead><tr><th></th><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><h3><i class="fa-person-waving" style="color:$primary;">:person-waving:</i> </h3></td><td><h4><strong>Getting started</strong></h4></td><td>Get help with the basics</td><td><a href="/getting-started.md">Getting Started</a></td></tr><tr><td><h3><i class="fa-clipboard-list-check" style="color:$primary;">:clipboard-list-check:</i></h3></td><td><h4><strong>Training</strong></h4></td><td>Employee training guides</td><td><a href="/training.md">Training</a></td></tr><tr><td><h3><i class="fa-store" style="color:$primary;">:store:</i></h3></td><td><h4><strong>Business Settings</strong></h4></td><td>Manage your account</td><td><a href="/business-settings.md">Business Settings</a></td></tr><tr><td><h3><i class="fa-circle-user" style="color:$primary;">:circle-user:</i></h3></td><td><h4><strong>Employees</strong></h4></td><td>Manage your Employees</td><td><a href="/employees.md">Employees</a></td></tr><tr><td><h3><i class="fa-calendar-days" style="color:$primary;">:calendar-days:</i></h3></td><td><h4><strong>Scheduling</strong></h4></td><td>Help with scheduling appointments</td><td><a href="/scheduling.md">Scheduling</a></td></tr><tr><td><h3><i class="fa-receipt" style="color:$primary;">:receipt:</i> </h3></td><td><h4><strong>Tickets</strong></h4></td><td>How to use tickets</td><td><a href="/tickets.md">Tickets</a></td></tr><tr><td><h3><i class="fa-people-group" style="color:$primary;">:people-group:</i></h3></td><td><h4><strong>Clients</strong></h4></td><td>Managing your clients</td><td><a href="/clients.md">Clients</a></td></tr><tr><td><h3><i class="fa-computer-mouse" style="color:$primary;">:computer-mouse:</i></h3></td><td><h4><strong>Online Client Scheduling</strong></h4></td><td>Help with Online Scheduling</td><td><a href="/online-client-scheduling.md">Online Client Scheduling</a></td></tr><tr><td><h3><i class="fa-bottle-droplet" style="color:$primary;">:bottle-droplet:</i></h3></td><td><h4><strong>Inventory</strong></h4></td><td>Tracking your retail and backbar</td><td><a href="/inventory.md">Inventory</a></td></tr><tr><td><h3><i class="fa-gear" style="color:$primary;">:gear:</i></h3></td><td><h4><strong>Advanced Settings</strong></h4></td><td>Additional customizable settings</td><td><a href="/advanced-settings.md">Advanced Settings</a></td></tr><tr><td><h3><i class="fa-money-bill-wave" style="color:$primary;">:money-bill-wave:</i></h3></td><td><h4><strong>POS &#x26; RosyPay</strong></h4></td><td>Credit card processing</td><td><a href="/rosypay.md">RosyPay</a></td></tr><tr><td><h3><i class="fa-chart-line" style="color:$primary;">:chart-line:</i></h3></td><td><h4><strong>Reports</strong></h4></td><td>Reviewing your reports</td><td><a href="/reports.md">Reports</a></td></tr><tr><td><h3><i class="fa-bullhorn" style="color:$primary;">:bullhorn:</i></h3></td><td><h4><strong>Marketing</strong></h4></td><td>Email &#x26; text marketing</td><td><a href="/marketing.md">Marketing</a></td></tr><tr><td><h3><i class="fa-print" style="color:$primary;">:print:</i></h3></td><td><h4><strong>Hardware</strong></h4></td><td>Additional equipment</td><td><a href="/hardware.md">Hardware</a></td></tr><tr><td><h3><i class="fa-screwdriver-wrench" style="color:$primary;">:screwdriver-wrench:</i></h3></td><td><h4><strong>Troubleshooting</strong></h4></td><td>Common troubleshooting</td><td><a href="/troubleshooting.md">Troubleshooting</a></td></tr><tr><td><h3><i class="fa-message" style="color:$primary;">:message:</i></h3></td><td><h4><strong>Release Notes</strong></h4></td><td>Rosy Development updates</td><td><a href="/release-notes.md">Release Notes</a></td></tr></tbody></table>

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